The Department of State Health Services, Patient Quality Care Unit-Health Facility Compliance is the responsible agency for facility complaints that are unresolved by Texas Emergency Care Centers. For unresolved complaints please contact
Department of State Health Services
Patient Quality Care Unity – Health Facility Compliance
P.O. Box 149347, Mail Code 1979
Austin, Texas 78714-9347
Telephone (888) 973-0022
*By state law, your health insurance company is required to process your emergency medical care at in-network benefit levels.
Each health care facility that has an emergency department and that is not a SAFE-ready [health care] facility [designated in a community-wide plan as the primary health care facility in the community for treating sexual assault survivors] shall develop a plan to train personnel on sexual assault forensic evidence collection. SECTION 5. Section 323.008, Health and Safety Code, is amended to read as follows: Sec. 323.008. DATA PUBLICATION. The department shall post on the department’s Internet website a list of all hospitals that are designated as SAFE-ready facilities [in a community-wide plan as the primary health care facility in the community for treating sexual assault survivors]. The department shall update the list annually.
Closest Safe Ready Facilities – Based upon Facility Location
Texas Emergency Care Center – Atascocita
- Ben Taub Hospital (Harris Health System): 1504 Taub Loop. Houston, TX 77030. P: 713-873-2219
- Harris Health System (Ben Taub Hospital): 1504 Taub Loop. Houston, TX 77030. P: 713-873-2219
- Cornerstone Hospital Houston – Belaire: 5314 Dashwood Dr. Houston, TX 77081. P: 713-295-5300
Texas Emergency Care Center – Pearland